Question 1

What does Be Our Guest offers?

Accepted Answer

Be Our Guest offers a comprehensive hospitality management package of your property in Cancun and the Mayan Riviera that includes professional booking management and positioning on main platforms (such as Airbnb, Booking, Expedia…), Key management ( we deliver and pick up the keys of the property), Housekeeping, Preventative Maintenance, Guest Screening and Communication , Professional photography, Toiletries, Welcome kit, Guest welcome touristic guide, Concierge, Dynamic Pricing, Statics of your revenues and practically everything you need to make the most revenues without having to do some work.

Question 2

Who is Be Our Guest for?

Accepted Answer

Be Our Guest is designed for those owners who do not have the time to take care of managing their property, due to the enormous workload that this entails, either because they are out of town, vacationing, working or simply because they don’t understand the business.

Question 3

Where do Be Our Guest currently operate?

Accepted Answer

Good question! We are currently operating at Cancún, Tulum and the Mayan Riviera.

Question 4

How do Be Our Guest maximises your property?

Accepted Answer

It's what we are experts at, our team will be dedicated to improve your ads for your property to have more reservations and apply dynamic pricing strategies to fill open dates, last minute cancellations, analysis of the competition, and so many more variables.
Your guest will be assist at any moment during all stay and we’ll leave the property ready for the next one.

Question 5

How do I make sure guest do not harm my property?

Accepted Answer

You can be cool about it. We take Guest Screening seriously to avoid this type of situation. We always double check their plans for before their arrival and make sure they have the perfect profile to stay at your property by reading previous reviews on different platforms.

Question 6

How will you ensure the safety of the property?

Accepted Answer

Airbnb provides a Host Guarantee of up to $100,000 to cover any potential damages, and we can also recommend specialised home insurance for extra peace of mind.

Question 7

Do we check the status of the property at the check out?

Accepted Answer

You can take that for granted, checking the whole property at check out is one of our main task. We make sure that it hasn't suffered any damages, we lock the door and windows, and turn off the lights including A/C.

Question 8

What is included in the Housekeeping?

Accepted Answer

Be Our Guest offers a professional service that includes cleaning of bathrooms, bedrooms and kitchen, preparing beds, sweeping, mopping and removing garbage

Question 9

Can I only get the Housekeeping services for my property?

Accepted Answer

No, that is a service that comes in automatic with our Be Our Guest 20% Plan

Question 10

I want to make and investment in Cancún, Tulum and the Mayan Riviera by purchasing a property to put it for rent, Can you guide me?"

Accepted Answer

Be Our Guest has a very professional crew of members, we certainly can help to find the best investment option for this market. We will analyze the available options and their profitability to help your decision.

Question 11

How do I get started?

Accepted Answer

You can contact us through our contact form or whatsapp +52  (55) 54310083 to schedule an appointment.

We do the rest

Frequently asked questions